ResEngine

With the latest ResEngine update you can now keep track of all your cancelled reservations instead of just deleting them. Here’s how it works. When viewing the Reservation Details screen, there’s an Edit button along with a “Cancel Reservation” link. Clicking cancel sets the status of the reservation to “Cancelled” and removes it from all your calendars and list views.

So it works like the old “Delete Reservation” function, but now you can visit the Guests section and click “Cancelled” in the sub-menu and see a list of guests who have cancelled reservations, and you can even pull those reservations back up, either to review or to set the status back to “Reserved” or “Confirmed” to place the reservation back on your calendars.