We use the word “resource” as a generic way of referring to the things you take reservations for. Since ResEngine is used to take reservations for a wide variety of things, we wanted to use a word that wouldn’t imply one particular use over another.

Here are a few example of the kinds of “resources” ResEngine users take reservations for:

• sites
• rooms
• villas
• treehouses
• dormitories
• canoes
• airplanes
• palapas
• vans
• vacation rentals
• bicycles
• huts

You don’t need a credit card to sign up for ResEngine, you get your first 30 days for free and we don’t even take the payment information until after you’ve tried the service out and decided you like it. Before the 30 days are over you’ll need to pick a plan and enter your payment information. At that point you will need either a VISA or Mastercard.

Yes. You can optionally set any ResEngine calendar to accept queries and reservation requests from the web. You can do it two ways: first, you can use a simple link on your web site to link over to a wizard that enables the visitor to enter their reservation or appointment details and see availability. Second, you could embed a web form on your own web site to collect all this information and pass it to ResEngine to display just the results page along with a booking request page.

You can now edit guest details directly on the Reservation Detail screen. Just click on any reservation on the calendar and the edit window will open. Below the guest name is a link called “Show Guest Details”. Clicking this link will expand the form to include the guest details along side the reservation details.

Not a fancy change, but it’s a nice time saver since you no longer have to pop over into the Guests Section to edit their phone numbers and such.

With the latest ResEngine update you can now keep track of all your cancelled reservations instead of just deleting them. Here’s how it works. When viewing the Reservation Details screen, there’s an Edit button along with a “Cancel Reservation” link. Clicking cancel sets the status of the reservation to “Cancelled” and removes it from all your calendars and list views.

So it works like the old “Delete Reservation” function, but now you can visit the Guests section and click “Cancelled” in the sub-menu and see a list of guests who have cancelled reservations, and you can even pull those reservations back up, either to review or to set the status back to “Reserved” or “Confirmed” to place the reservation back on your calendars.